Your information
Privacy Policy
This policy explains what information Habiba & Co. uses to operate the store and how you can contact us about it.
Information we collect
- Account and contact information such as name, email address and phone number.
- Delivery information, saved addresses, order contents, preferences and support correspondence.
- Technical information needed to operate and secure the service, including device, browser, IP address, session and diagnostic information.
- Payment status and provider references. Habiba & Co. does not store complete card numbers, CVV, OTP, UPI PIN or online-banking credentials.
How we use information
- To create accounts, process orders, arrange delivery, provide invoices and handle cancellations, returns and refunds.
- To verify payment status, prevent fraud, protect customers and maintain audit records.
- To answer support requests and send service messages about orders or account security.
- To send marketing messages only where permitted; you may unsubscribe from promotional email at any time.
- To comply with tax, accounting, consumer-protection, payment and other legal obligations.
Payments and service providers
Cashfree Payments processes online payment information under its own privacy and security practices. We also share only necessary information with delivery partners, hosting and database providers, customer-communication services, fraud-prevention providers and professional advisers who help us operate the store.
We do not sell personal information. We may disclose information where required by law, to protect legal rights, or as part of a legitimate business reorganisation subject to appropriate safeguards.
Cookies and local storage
The website uses essential cookies or browser storage to maintain sign-in, shopping-bag and security functionality. Optional analytics or marketing technologies, if introduced, will be described and controlled as required by applicable law.
Retention and security
We retain information only as long as reasonably required for orders, support, fraud prevention, legal claims and statutory accounting or tax obligations. Retention periods differ by record type.
We use access controls, encryption in transit, restricted payment handling and operational monitoring. No internet service can guarantee absolute security, so contact us promptly if you suspect unauthorised account activity.
Your choices and rights
Subject to applicable law and necessary identity verification, you may ask to access, correct or delete personal information, withdraw consent, object to certain processing, or raise a grievance. Some records must be retained for legal, security or transaction purposes even after an account request.
Send privacy requests to habibajewelsofficial@gmail.com with the subject “Privacy Request”. Do not include payment credentials or identity documents unless we request them through a secure process.
Children and updates
This store is not directed to children and purchases must be made by an adult or with the involvement of a parent or legal guardian. We may update this policy when our practices or obligations change; the latest version will remain available here.